A UI/UX redesign concept for the USPS mobile app, focused on making the mailing, shipping, and tracking experience clearer, faster, and more intuitive. I reworked the app’s structure, visual hierarchy, and user flow to reduce friction across key tasks like tracking packages, creating shipments, finding locations, and managing deliveries.

Because USPS is a familiar part of everyday life, I wanted the redesigned experience to feel just as approachable and dependable. The concept leans into iOS-native interaction patterns and keeps more of the experience within the app, so users do not feel disconnected or redirected during important tasks. Through a cleaner interface and a more welcoming flow, the redesign aims to build a stronger sense of familiarity, trust, and ease for users sending mail and packages.

Link to the Prototype
Link to the case studies